---
title: "Plugin Settings"
description: "All Gyta Buyback plugin settings explained."
url: "https://docs.gytabuyback.com/configuration/plugin-settings/"
---
## Overview

Navigate to **Gyta Buyback** in your WordPress admin. Every setting lives under one of nine tabs.

![The nine Gyta Buyback settings tabs: Checkout, Design, Address, EasyPost, Email, Batch Labels, Import, Payouts, Reports](../../assets/images/gb-settings-tabs.png)

| Tab | What it controls |
| --- | --- |
| [Checkout](#checkout-tab) | Store mode, button labels, device details, quiz pricing, quote lock, Net options, VAT margin scheme |
| [Design](#design-tab) | Customer-facing style template and accent colour |
| [Address](#address-tab) | Your mailing address — the “ship to” on every prepaid label |
| [EasyPost](#easypost-tab) | API key, webhooks, carrier service, kits, QR drop-off, insurance |
| [Email](#email-tab) | Email copy, abandoned-quote and kit-reminder emails, Twilio SMS |
| [Batch Labels](#batch-tab) | Buy labels in bulk and print carrier scan forms |
| [Import](#import-tab) | Bulk-create priced buyback products from a CSV catalog |
| [Payouts](#payouts-tab) | PayPal and Wise credentials, automatic payout behaviour |
| [Reports](#reports-tab) | Resale and margin reporting on completed trade-ins |

## Checkout Tab

The busiest tab, and where [store mode](../../features/store-modes/) lives. Settings that only apply to one flow are tagged with that flow, and only the selected mode’s settings are shown.

![The Checkout tab showing the Store Mode selector, button labels, and device-detail settings](../../assets/images/gb-settings-checkout.png)

*   **Store Mode** — Buyback only, Dual, or Net. Dual and Net are PRO.
*   **Buyback / Trade-in button labels** — the add-to-cart and place-order wording customers see.
*   **Billing details replacement** — renames “Billing details” to “Contact Information”, since the customer is selling, not buying.
*   **Customer Order Approval** — require the customer to approve a revised offer before payment. This is what enables the [re-quote panel](../../features/order-management/) on the order screen.
*   **Collect trade-in device details** PRO — per-item condition, IMEI/serial and notes, collected at checkout or on the product page.
*   **Condition quiz pricing** PRO — ask a short set of questions and quote from the answers. See [Condition Quiz](../../features/condition-quiz/).
*   **Quote lock (days)** PRO — how long a quoted price is honoured. See [Quote Expiry](../../features/quote-expiry/).
*   **Store credit bonus (%)** PRO — pay extra when the customer takes store credit instead of cash.
*   **Net options** PRO — return-label handling, days to return, where the trade-in selector appears, what happens when the trade-in exceeds the cart total, and how a higher inspection grade is reconciled.
*   **VAT margin scheme** PRO — for EU resellers: flag categories sold under the margin scheme and set the note printed on the invoice.
*   **Variable Product Fields** — hide WooCommerce variation fields you never use on buyback products (SKU, stock status, description).

## Design Tab

*   **Style template** — the look of the customer-facing panels (card, plain, and so on).
*   **Accent color** — the highlight colour used across trade-in UI.

## Address Tab

Your company return address. This is the **ship-to** address on every prepaid label, so an incomplete address here means labels that will not buy.

![The Address tab with company name, street, city, state, postal code, country, and phone filled in](../../assets/images/gb-settings-address.png)

## EasyPost Tab

![The EasyPost tab showing the API Key field, webhook URL and secret, and the EasyPost Advanced section](../../assets/images/gb-settings-easypost.png)

*   **API Key** — your EasyPost key. Test keys start with `EZTK` and are never billed.
*   **Webhook URL and Secret** — paste both into EasyPost so delivery events reach your store. See [Webhooks](../../features/webhooks/).
*   **Auto-Complete on Delivery** — mark an order Completed when the carrier reports delivery.
*   **Preferred Shipping Service** — your default carrier and service level; the cheapest available rate is used if it is unavailable.
*   **Return label on decline** PRO — buy a store-to-customer return label automatically when an offer is declined.
*   **Shipping kits** PRO — send an empty prepaid box first instead of asking the customer to pack and print. See [Shipping Kits](../../features/shipping-kits/).
*   **QR drop-off codes** PRO — a scannable code so the customer can drop off without printing. Requires a USPS-class service. See [QR Drop-off](../../features/qr-drop-off/).
*   **Label Format** — PNG, PDF, ZPL, or EPL2 — plus address validation, Royal Mail package size, and insurance options.

## Email Tab

*   **Local Drop Off Instructions** and **Order Completed** — the copy inserted into those customer emails.
*   **Abandoned-quote email** PRO — follow up when a customer gets a quote and does not finish, after a delay you set.
*   **Kit reminder after (days)** PRO — nudge a customer who has a kit but has not posted it back.
*   **Twilio SMS** PRO — account SID, auth token and from-number, plus which events text the customer: label/kit ready, device received, payment sent.

<a id="batch-tab"></a>

## Batch Labels Tab

View orders needing labels, buy labels in bulk, and generate scan forms for carrier pickup. See [Batch Labels](../../features/batch-labels/).

Batch labels and scan forms are PRO, including the **Create Gyta labels** bulk action on the WooCommerce Orders screen. Buying a *single* prepaid label per order is free on every plan.

## Import Tab

Bulk-create priced buyback products from a CSV catalog instead of building each variable product by hand. See [Catalog Import](../../features/catalog-import/).

## Payouts Tab

*   **PayPal Payouts** PRO — client ID, secret, and a sandbox toggle.
*   **Wise** PRO — API token, profile ID, and a sandbox toggle.
*   **Send automatically on completion** PRO — pay the customer when the order completes.
*   **Complete order when paid** PRO — the reverse: close the order once the payout succeeds.

PayPal and Wise are the two methods that pay out automatically. The other trade-in payment methods — Check, Zelle, Venmo, Interac, Amazon Gift Card, ACH, Crypto and Store Credit — are recorded on the order for you to pay manually. See [Payouts](../../features/automatic-payouts/).

## Reports Tab

Resale and margin reporting across completed trade-ins. See [Reports](../../features/resale-reports/).
